About All Machines

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Here you will find the most frequently asked questions and answers from our customers. You can explore this section to learn more about our products, services and processes. If you cannot find answers to your questions, please do not hesitate to contact us. We will be happy to help you.

Frequently Asked Questions

EKICILER MAKINE

Frequently Asked Questions

If you have selected the most suitable machine for your oil production by reading the instructions on our factory’s website or by getting support from our sales team and you want to buy one of our machines, we can proceed to the next step of purchasing. 

Customers who have decided to purchase should contact our sales team and send the following information via e-mail or whatsapp.

In order to issue an official proforma invoice, we need the following information;

Your Full Name (as in your ID) : 

Your Company Name ( If you have ) : 

Your Tax Number (if you want to use it for tax deduction) :

Your  Full Address :

Desired Delivery Port or Airport :

Contact Phone Numbers :

E-Mail :

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If you provide this information in full, we will prepare you an official proforma invoice stamped and signed by our company. We send you your proforma invoice and our company information. After you make the payment via bank transfer, your machine is shipped within 10 working days at the latest, depending on our cargo density and the difference of the place to be delivered.

After shipping your machine, we send you the loading document, invoice and other documents. The person who will follow your customs procedures or you yourself can easily receive your machine from the delivery port with these documents. 

Before you start using your machine, you should definitely watch the sample operation videos on our website and youtube. You should read the user manual we send you completely.

As a factory, we are already in continuous production. On the one hand, while we are shipping new machines to our customers, on the other hand, continuous machine production continues. As a factory, we have the capacity to produce an average of 75 machines per week. Our stocks have a total of approximately 100 machines ready from each machine model. We cut the invoice you create an order, crate your machine and proceed to shipping. Since there are export and customs procedures in the same day cargo abroad, we ship within 10 working days at the latest. Don’t misunderstand, we say 10 working days at the latest because sometimes we may have cargo density. Generally, if we do not have cargo density, this period can be as fast as 2 – 3 days.

We will ship your purchased machine to you according to the delivery method. We usually send our machines as port or airport delivery. Apart from this, we also deliver to some European countries or America door to door door delivery. But this is more expensive than other delivery methods. That’s why our experienced customers usually choose Sea port or Airport delivery methods.

Our machines are guaranteed for 2 years. 10 years after sales support guarantee. What does after sales support mean: Our support team will help you if you need technical or usage support about the machine 5 years later. If you need spare parts, we will identify and send you the necessary spare parts for a fee. But this after-sales support guarantee should not be misunderstood. As a factory, we will support you as much as we can to produce oil and professionalize. But if you, as the user, do not show the necessary effort, there is not much we can do. After all, these machines are both very easy and very difficult to use, it all depends on the seriousness of the user. If you examine it diligently, you can improve your oil production experience step by step by solving its use in 5 minutes. Do not hesitate to contact us for any questions you do not know.

As an important note: Our oil machines, which are our main production area, are new technology cold press oil press machines made of 100% steel. They are semi-automatic. Since they are made of steel, they are lifetime machines in correct use. As a result, since it is made of steel, these machines must have made a usage error in order to break down. When the assembly of our machines is completed, we perform the necessary tests many times and send them ready to the customer. 

This explanation should be taken into consideration within the scope of warranty.

You can only make your payments by bank transfer in accordance with the rules of International Trade. You can give a payment order by going to your bank with the proforma invoice and company information we send you. If you want, you can make the necessary research by investigating our company in your bank before making a money transfer and make a transaction after providing confidence.

The methods we receive payment are T/T bank transfer or L/C bank guarantee. We receive payment from most of our customers via T/T bank transfer. If you have not worked with us before and you are not sure, you can also pay by L/C bank guarantee. But if you pay by L/C, the buyer is responsible for the L/C opening fee of about 400 – 500 euro. As a company, we do not allow L/C payment except for very high volume purchases. We offer alternative faster solutions according to the seriousness of the buyer. In this case, if the customer is not sure about the quality of our factory, if necessary, he can get on a plane and come to Istanbul to see the machine in person and buy it.

– Out of Warranty for electrical problems caused by high and low voltage.
– Out of Warranty for Engine Breakdowns due to Low Speed Operation.
– It is out of warranty if pieces of stone, iron, etc. other than seeds are found in the seed chamber.
– It is out of warranty if there is a problem as a result of contact with water.
- Our machines are out of warranty in all cases of user error. But in these cases, you can also get after-sales support. You can buy the necessary spare parts for a fee.

– We send you the necessary documents for the use of our machines via e-mail or whatsapp. By examining them, we learn how to use them and meet your needs.

– If there are situations that you cannot solve, you can get fast support on our support line during our working hours. Whatsapp number: +90 541 633 59 22

– If necessary, we provide support with video calls.

Important note: For all questions that you cannot solve the machine in use and you want to ask, you need to tell us about the subject you cannot solve with a 2 – 3 minute video while using the machine. And you need to send photos. 

As a result, as can be understood, we can be very busy. We are in contact not only with you but with all our customers. It is imperative that you explain the points you are stuck about its use with a video so that we can solve them quickly, practically and in the healthiest way. 

Apart from this, the specific values of the oil you produce also affect your production. For example, if you try to produce oil with a damp humid susum, you cannot produce it. You do not need to be very professional about this. You can learn the most important 3-4 basic rules of oil production from those who have produced before or on the internet. The basic rule when producing oil from seeds is that they should be dry and moisture-free. You don’t need to be a professional to know this. For example, it is the basic rule.

By entering the news section of our website, you can refer to the articles we have written about the most preferred organic oils and the working videos in the gallery section. You can produce correctly step by step.

No, the only difference between our machine models is not only the engine. According to the capacity and models, different crank length, tahum chamber diameter are different.

If you are going to produce at home or in your boutique business according to your intended use and the capacity we target in our seed oil pressing oil machines;
– Oil Press NF80
– Oil Press NF100
– Oil Press NF500
– Oil Press NF600

You can choose our models. These products work with 220-240 Volt household electricity.

Again, if you are going to produce in places such as factories or larger industrial facilities for the production of seed oils

– Oil Press NF1000
– Industrial Compact Model 11 KW
– Industrial Compact Model 15 KW

You can prefer our industrial models. These products have a self-lubrication system. In addition, our industrial models work with 380 Volt Industrial Electricity.

In our olive oil machines, if your number of trees is small and the capacity to produce is small, respectively

– Olive Oil Machine 50KG
– Olive Oil Machine 200KG
– Olive Oil Machine 400KG
– Olive Oil Machine 600KG

You can choose our boutique models.

If your production capacity is high

Continuous System Olive Oil Plant (60 tons per day)
Continuous System Olive Oil Plant (80 tons per day)

You can choose one of our in-line continuous system plants.

For detailed information, you can review our website and contact our sales depertman after getting information.

First you need to have a business plan. Which oils do you want to produce and how many kg capacity do you need. If you determine this, you can easily choose which oil machine is best for you. After determining this, if you review our product page and read the descriptions, you will already decide easily.

In addition, if you determine this business plan and write to our sales team, you can get the necessary guidance support.

But if you are just starting oil production, you don’t need to think too much. You can start step by step by buying our Oil Press NF 100 model, which is our first starting model. In our olive oil machine, you can choose one of Olive Oil Machine 50 / 200 KG and start. 

If you are already producing oil as an amateur and want to go to more capacity, you can choose one of our other machine models. As we mentioned at the beginning, your production business plan must be clear. 

Which oils do you want to produce? How many kg capacity do you aim to produce?

As we explained in the previous explanation, there is no limit. We have more than 20 machine models starting from 3 – 5 kg per hour up to the tonnage you want.

You just need to clarify your business plan and review the products section on our website. Or you can get the necessary guidance by writing to us. We have more than 20 machine models for every need.

We can deliver all over the world through international cargo companies in an insured way. We deliver small machines very quickly by air. Turkish Airlines, the airline company of Turkey, is the airline company that flies to the most destinations in the world. We have agreements with Turkish Airlines and many other airline companies. Apart from this, we also have an agreement with UPS, DHL and TNT. In short, we can deliver anywhere in the world.

The seeds to be extracted must be at least 8% oil. The main seeds that you can produce oil and that we have personally tested are as follows. If the seeds not mentioned below are more than 8% oily, oil can be produced. But if you will produce other than the seeds below, if you send us the lavabatory analyzes of the product you will produce, we can respond by examining it. Moisture content and oil content of the seed is the most important factor in oil production.
Black Cumin Seed, Sunflower, Safflower, Canola, Pumpkin Seed, Melon Seed, Palm Seed, Cumin Seed, Grape Seed, Coriander Seed, Coconut, Bay Seed, Apricot Seed, Sesame Seed, Hazelnut, Peanut, Walnut, Poppy, Flaxseed, Hazelnut, Almond, Peanut, Jajoba, Mustard Seed, Nettle Seed, Raspberry, Pepper Seed, Tomato Seed, Rose Seed, Jatropa, Pumpkin Seed, Cocoa Plant, Melon Seed, Soybean, Blueberry Seed, Peanut Oil etc. You can easily extract the oils of seeds.
For example, the main average is as follows;

Pomegranate 1 Kg > 10% Fat Extracted
Coconuts 1kg > 55% Oil Extract Coconuts 1kg > 55% Oil Extract
Coconuts 1kg > 55% Fat Extract
Coconuts 1kg > 55% Fat Extract
Coconuts 1kg > 55% Fat Extract
Coconuts 1kg > 55% Fat Extract
Coconuts 1kg > 55% Fat Extract
Coconuts 1kg > 55% Fat Extract

Olive oil can be produced from any fresh olive, but olive farm owners prefer olives with at least 20 to 25% oil content. Olives with less oil content are usually put on the market to be consumed at the table.

As we said before, we have machine models that can produce all the oils you can think of. Please check our products page.

If you determine the machine model you want to buy, you can contact us and find out how much it costs including shipping and other costs from our sales depertman. We already have machine models in the market in many parts of the world. Do not ask us to share a price list because we have dealers in some countries and for professionalism. We already have more than 20 different machine models. It does not make sense for us to share the price of all our machine models to a customer who will buy a few machines. Many of our authorized dealers also buy our machines and market them in their countries. Our ex-factory prices are single price. Please do not ask for the last price. 

Important note: We have decided not to send a price list due to the fact that some people and companies who do not have sufficient knowledge about our machines try to market our machine models in their countries without approval from our factory. We do not want to give this opportunity to unauthorized people without permission.

Makinelerimizin kullanımını web sitemizin galleri bölümündeki çalışma videolarını izleyerek , youtube kanalımızdaki videoları izleyerek veya size gönderdiğimiz kullanma klavunuzunu okuyarak öğrenebilirisiniz.

Bunun dışında internettede yağ üretimi ile ilgili bir sürü makale ve içerik bulunmaktadır. Buralardan da destek alarak kendinizi geliştirebilirsiniz.

We ship our small machines ready to use and installed. You do not need to install separately. All you need to do is to read the user manual and other contents and start using it.

In large plant installations, after shipping our machines, we send our own engineers to install and deliver the plant in a working condition. We teach its use personally at the facility.

Yes, you can come to Turkey and buy our machines in person from our Istanbul office.

Our main production line is oil machines. These are; Olive Oil Machines Seed Oil Pressing Machines.

In addition to this, in recent years, we have started to produce support equipment for oil production upon the request of our customers. These are; Oil Filtering Machines Oil Filling Machines and other small machine equipment.

We send your machine by fixing it on a special oven-baked protective crate box or euro pallet. In accordance with international transportation rules, we take all precautions and make protection add-ons for it. In case of damage due to external factors or damage by the carrier company during transportation, you need to keep a damage report. When your machine is delivered to you, you should check the soundness of the cargo by checking around it. If you think that it has been damaged, you should definitely open the crate before the person bringing the cargo leaves and check whether it has been damaged during transportation. In case of damage, you must keep a damage report to the cargo officer before receiving it. We already send your cargo insured. It is enough to send this report to us later. We do the necessary follow-up and follow the procedures.

In exceptional cases or in cases where you think your cargo has been damaged, you must keep a damage report.

No, we do not produce hot pressing machines. When heat treatment is applied to the product to be produced in these machines, it deteriorates the properties of the oil and makes it harmful to health. Oil production in this way is prohibited in world standards. In our country, oil production in this way is against health rules and is prohibited. Therefore, we do not produce hot oil press machines.

You can buy our filling and filtering machines according to your preference. This is completely related to your business plan. You cannot produce oil without machine equipment. But without oil filling machine and oil filtering machine, you can fill the oils you produce into bottles by hand or filter them with amateur techniques.

This depends on the oil you will produce and the market you are targeting. Generally, organic oils are not filtered. Our machines already have a pre-filtering section in the head area. Oils come out of this area by flowing through a 2 mm area. It is not possible for large particles and wastes to mix with the oil you produce. But if you want to clean micro-scale particles, you can also buy our oil filter machine models separately. Or you can rest your oil for 1 day and let the small particles settle to the bottom in the resting bowl. Generally, oil filter machines are preferred by mass producers. In some countries, cold press oil consumers prefer to consume the oil in its unfiltered form. Especially consumers in Europe and America prefer it this way. This may differ completely according to your business plan and the preference of your target consumer.

If you want, you can also examine our oil filter machines in the products section.

We can build cold pressed oil plants for any capacity you want. You only need to determine your business plan and contact us.

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